Vachette Pathology is a pathology practice management firm. We are not a billing agency and do not perform billing. Instead we manage pathology practices from an outside point of view. We push your billing service to optimum performance; we renegotiate managed care contracts and help with the business of pathology.
Vachette’ s mission is to maximize reimbursement for our clients with the highest level of customer service through a highly motivated, skilled, and enthusiastic workforce. We do this by understanding, meeting, and exceeding our clients’ needs and requirements. We maintain the loyalty of our clients by holding ourselves accountable for all our actions.
Mick Raich, President
Mick Raich is the founder of Vachette Pathology. He is a nationally recognized consultant in the business of pathology and laboratory billing. His easy style and get-it-done personality have allowed him to become the industry leader in this field.
Mr. Raich has spent his entire 26 year career in health care. His experience includes direct patient care, hospital management, and working at a pathology billing company. For the last seven years Mr. Raich has served as the President/CEO of Vachette Pathology.
Over the years Mr. Raich has presented at every major national pathology and laboratory society conference and numerous state societies. He is frequently quoted, interviewed, and published as a specialist in this field. Mr. Raich is an ardent supporter of PathPAC and a member of MGMA.
Michelle Miller, Vice President
Ms. Miller brings over 20 years of billing and practice management experience to our team and has extensive knowledge and experience in accounts receivables management as well as network and contract management. She has had many successful contract negotiations with networks and managed care organizations resulting in substantial revenue enhancements. Ms. Miller specializes in working with new practices guiding them through all phases of new practice set up. She has taken pathology practices through initial development with new billing agencies and has worked through initialization of new laboratory information systems.
Ms. Miller is our primary source of contact for office management of independent labs and hospital-based pathology practices with hands-on patient customer service and referral source management. She is adept at performing complex billing audits and providing support for moving practices to electronic billing functions and automated processes.
Ms. Miller’s most noted success has been orchestrating a contractual settlement with an insurance carrier due to nonpayment issues that resulted in recoupment of more than half a million dollars for the practice she represented.
Ms. Miller has presented at Indiana Association of Pathologists and is a highly decorated Dale Carnegie graduate.
Wendy Payette, Director, Auditing Services
Wendy Payette joined Vachette as a Project Manager in January 2008. Prior to joining Vachette, Mrs. Payette spent six years as an Executive Assistant to the President of a global corporation and has over 25 years of administrative support expertise. This experience gives her a unique perspective of the intricacies of organizational management. Mrs. Payette also has extensive experience in operations management and customer care fields. These distinctive skills have allowed Mrs. P ayette to add another facet to the specialty-based knowledge of the Vachette team.
Angela Granlund, Executive Client Administrator
Angela Granlund joined Vachette as an Executive Client Administrator. Prior to joining Vachette, Mrs. Granlund worked as an executive assistant for an independent medical management company and health plan administrator. Mrs. Granlund comes to us with over 17 years of administrative and client support experience. Academically, Mrs. Granlund earned her BS in Biology from Butler University. Her background and experience have made her a valuable asset to Vachette Pathology.
Billie Morawski, Audit Coordinator
Billie Morawski, Auditing Coordinator, comes to Vachette with over 20 years of experience in the health care industry as a senior level auditor. She has worked on managed care audits, payment posting audits, clinical and anatomic pathology audits and will be a valuable asset to the company. Billie graduated with honors from Owens Community College, with an Associate Degree in Applied Business-Accounting.
Jessica Jankowski, Executive Client Administrator
Jessica Jankowski is a Client Administrator for Vachette Pathology. Mrs. Jankowski came to Vachette Pathology with over 8 years of experience in the health care industry, with the last 4 years serving as an Accounts Receivable Manager at a large medical practice. This role allowed her to develop leadership and analytical skills that promote swift attention to problems and areas of concern. Mrs. Jankowski’s experience in credentialing and contracting offers the necessary expertise to uphold the contractual obligations of carriers. Mrs. Jankowski is a graduate of DeVry University is a BS in Healthcare Administration.
David Novis, Strategic Consultant
Dr. Novis has practiced Laboratory Medicine and Pathology for over 30 years. He has considerable experience in providing and evaluating laboratory services, laboratory medical directorship, and pathology services. He is a recognized expert, author and lecturer on clinical quality, medical outcome assessment, patient safety, medical service delivery and best practices methodologies.
Dr. Novis has served as a Trustee of Wentworth Douglass Hospital. He was honored by the New Hampshire Hospital Association for his exemplary performance in hospital governance with the NHHA Outstanding Trustee of the Year Award (2005).
Dr Novis is the Medical Director of Oxford Diagnostic Laboratories in Marlborough, MA and Memphis, TN, and the CLIA Laboratory Director of Courtagen Life Sciences, Woburn MA. He is a member of the CAP Business Model Advisory Group, an Advisor to the University of New Hampshire Department of Health Management & Policy, Speaker of the House of Delegates and member of the Board of Governors of the College of American Pathologists, and the President of the New Hampshire Society of Pathology.
Vachette pathology is a proud member of the Association of Healthcare Internal Auditors.
Kelly Bonnell, Executive Administrative Assistant and Marketing Coordinator
Kelly Bonnell joined Vachette Pathology in May 2013 as our Executive Assistant. Prior to joining Vachette, Ms. Bonnell attended Central Michigan University studying elementary education before shifting her focus toward raising her family and doing volunteer work. Ms. Bonnell recently rejoined the workforce as a Chiropractic Assistant at Fields Chiropractic. Her prior experiences have allowed her to develop strong client relation skills, perfect her capacity to manage multiple tasks and projects, and expand her strength to be self-directed.
Ann Lambrix, Executive Client Administrator
Ann Lambrix comes to Vachette with over 13 years in the Medical Insurance and Billing Industry. Ann has worked for a third party insurance company, leading their internal review and audit team, creating Provider Payment guidelines and processes for claims adjudication. She also has several years experience in physician and hospital billing, managing insurance teams for national, multi-billion dollar corporations, with billing and collections in over 30 states to Governmental and Commercial insurance plans.
Joel J. Turchan, Director of Business Development
Joel Turchan is a graduate of Wayne State University with a Degree in Business Administration. Joel joined Vachette Business Services after spending 15 years in the pharmaceutical industry. He previously worked for 3M Pharmaceuticals and GlaxoSmithKline, collaborating with various physician specialties and helping them to provide patient focused solutions. His leadership, extensive business-related skills, and strategic vision, along with his background in the medical industry, has allowed Joel to add another area of expertise to the distinctive knowledge of the VBS organization.
Wesley Miller, Jr., Attorney At Law
Wesley M. Miller Jr. is a successful attorney practicing since 1990. He received his J.D. degree from the University of Toledo and established his own firm practicing general law, and has since refined his practice to the areas of business and civil litigation. A highlight of his career is arguing a case before the Supreme Court of Ohio, not once but twice. He maintained his practice while living in Illinois and Arizona over a period of 10 years returning to the Ohio/Michigan area when needed. Prior to establishing his legal career he was employed in various capacities in business, his last as vice president for a nationally known health insurer directing the information technology division. He has served as an adjunct faculty in business law courses. He currently resides in Toledo, Ohio with his wife, Lucinda, and their dogs Baxter and Bailey. He can be contacted at email@example.com.
Cinnia Tillman, Accounting Manager
Cinnia joined Vachette in August of 2012 as our Executive Administrator – Accounting & Business Development. She has since moved into the Accounting Manager position. Prior to joining Vachette, Cinnia worked as the Assistant Manufacturing Director for 15 years at Syn-Tech Systems, Inc., an Engineering/Manufacturing Corp. in North Florida. Moving back home to Michigan, she brings with her more than 35 years of Business Management and Accounting experience. These years of small business management have given Cinnia the knowledge base and abilities to coordinate and manage Vachette’s accounting practices with a focus on our business growth forecasting.
Sarie Voss, Data Entry Coordinator
Sarie Voss joined Vachette in June of 2014 as the Data Entry Coordinator. Prior to working with us, Sarie attended Ross Medical College where she earned a diploma in Medical Insurance Billing and Office Administration, as well as accreditation as a Certified Billing Coding Specialist through the National Health Association. Ms. Voss also spends time volunteering for Relay for Life of Jackson in MIchigan. She first entered the medical field as a Collections Specialist for a medical billing office in Tennessee, which gave her the tools and insights to begin work as our new Data Entry Coordinator.